Frequently Asked Questions
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How do I book Brie's Cartcuterie?
Booking Process:
1. Submit a Booking Request
2. Availability Confirmation from Brie
3. Complete Order Form (Grazing Table Only. Sent via email with availability confirmation.)
4. Receive Quote (Grazing Table: sent via email upon completion of Order Form. All other services: sent with availability confirmation.)
5. Return Signed Quote and Services Agreement
6. Receive Invoice, Pay Deposit (Sent via email, once booking documents have been returned.)
A five-day grace period is given once the booking documents are sent to return the signed documents and pay the deposit (50%). During this period, customers will be notified of any other inquiries for the same date but will be given the priority to finalize their booking. After this period, if booking documents are not returned signed and the deposit is not paid, the date is no longer held with priority for the customer and is released to others.
*Menu selection for the mobile charcuterie bar is not required for booking and will be sent separately 30 days before event.
Leading up to your event:
30 days before your event you will receive a menu change form that will be due no later than two weeks before your event. This is your opportunity to make any changes, add or remove items, change quantities, guest count changes, confirm allergy-free items, including name of recipients.
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How long are your mobile charcuterie bar services for?
Our standard service is for one and a half hours. Extended service hours can be accommodated and will be charged additionally. The additional service fee depends on the additional length of time requested and guest count.
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Remaining Balance and Payment Options
Final balance is due upon the conclusion of food service at your event.
We accept Visa, Mastercard, and American Express. Credit card payments incur a 4% processing fee.
Cash or Check is preferred. Checks made payable to Brie’s Cartcuterie.
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Rescheduling and Cancellation Policies
When we commit to your date, we are also rejecting another potential customer interested in the same date.
Secured deposit is non-refundable under any circumstance.
Rescheduling the date is available if notice is given at least two (2) weeks before the event.
Cancellations made less than two (2) weeks prior to the event are not eligible for rescheduling.